No business has ever achieved success overnight. A successful business owner has to spent a lot of sleepless nights with the teams working together and moving ahead with a proper planning, strategy and correct business insights. Different departments are made to work on various kinds of tasks. Also, everything can’t run in-house. Therefore, most of the businesses have taken the wise option and chose to outsource their non-core tasks to a trusted third-party service provider.
A third-party service provider is responsible for executing each and every assigned work proefessionally and precisely. Also, because service providers have a team of experienced agents working towards delivering the quality result, the business growth is guaranteed.
India is a hub of top outsourcing countries in the world. Even most of the companies from the Fortune 500 are outsourcing their businesses to India.
In this blog, we will learn about outsourcing companies that are providing impeccable services and deal with different industries.
Top business outsourcing companies in India
Enlisted below is the list of top outsourcing companies in India:
As the company says, “High Performance. Delivered”.
There’s no doubt with the company’s slogan. Accenture is known as one of the topmost outsourcing companies in the world and has made 16 consecutive appearances in Fortune’s list of “World’s Most Admired Companies.” The company serves a huge number of clients in more than 120 countries and is associated with 40 different industries. Accenture specializes in various services and serves industries such as automotive and industrial, banking, high tech, public service, retail, utilities, insurance, life sciences, energy, natural resources, health, chemical, software and platforms, capital market etc.
2. Wipro Technologies
Wipro is an India-based IT company that was incorporated in 1945 and is in the world’s top outsourcing companies. However, the company entered into the BPO business in the year 2000 and is now generating 98.6% revenue from its existing customers. Wipro serves various clients in different industries like aerospace and defense, communications, automotive, banking, retail, professionals services, securities & capital markets, public sector, utilities, insurance, consumer packaged goods etc.
3. Infosys BPO Limited
Infosys is a company that is known for providing the best IT services across the world. The company is also named among one of the leading BPOs of India. Infosys BPO Limited came into existence in the year 2002 and was awarded the National Quality Excellence Award. The company is generating $470 million of annual revenues.
The various services offered by Infosys BPO are customer service, human resource, legal process outsourcing, digital business services, etc.
4. Serco Global Services
Established in the year 1991, the company is headquartered in the UK and has its corporate office in Gurgaon, India. Serco Global Services has achieved many awards for providing its excellent quality services. The company has various branches in countries such as India, America, Europe, UK, Middle East, Australia, etc. Company’s global turnover is $1 billion.
Serco offers a diverse range of services that include consulting, finance and accounting, legal services and knowledge services. It is associated with different sectors like telecom, healthcare, banking and logistics, retail etc.
5. HCL BPO
The company is headquartered in Noida, India and was established in 2003. HCL BPO provides services in human resource, supply chain management, finance and accounting. Now the company has grown to a turnover of up to $300 million.
The company was started in the year 2001 and is now in the list of top leading call centre providers in India. The company provides its services to e-commerce sector, small and medium enterprises, boutique agencies and to the businesses that lie under the Fortune 500 list. The various services offered by Go4Customer are market research, product and service promotion, debt collection, data verification services, telemarketing services, etc.
7. TCS BPO
Tata Consultancy Services is a subsidiary of TATA group, India. Not only in India, but the company has established itself in the list of top 10 IT service providers in the world. The TCS BPO achieved a new landmark by crossing the annual revenue of $1 billion. It was the second company after Genpact to cross this mark. The BPO sector of TCS alone is capable of generating 12% of the company’s total revenue.
TCS offers a wide range of services such as analytics and insight services, platform solutions, enterprise services, etc.
Genpact was founded and established in the year 1997 and is known as the company that made rapid progress and established itself as one of the trusted names to offer BPO services in India. With its branches in more than 25 countries across the globe, Genpact offers its services to more than 100 of the Fortune 500 companies. The company serves around 800 clients throughout the world. Services offered by Genpact are risk management, consulting, research, analysis, etc. Genpact is one of the largest BPO company in India.